Professional WordPress Maintenance Packages
WordPress maintenance packages
Welcome to the world of stress-free website maintenance plans
Are you tired of constantly worrying about your website's performance, security, and updates? Do you want to ensure that your website is always running smoothly and efficiently?
Look no further, as we are here to help!
Our team of website maintenance experts is dedicated to providing top-notch services that keep your website running at its best. From fixing technical issues to implementing regular updates and security measures, we've got you covered.
Our comprehensive WordPress maintenance packages include:
- Access to Technical and hosting support: Our team is available to address any technical issues including hosting problems that arise with your website (Note: Extra Charges may apply, depending on the issue and its complexity, but you'll always have us at your corner)
- Regular weekly updates: We make sure that your website is always up-to-date with the latest software and security patches, and test the updates to make sure there are no conflicts between plugins
Note: we apply security related updates at the first available opportunity - once they are released. - Website security: Your website's security is our top priority. We implement industry-leading security measures and daily scans to protect your website and its data.
- Anti-Spam: One of the most annoying things is receiving too many spam entries from the forms on your website or spam comments on your posts, when you choose to do your WordPress website maintenance with us, we will reduce this spam to almost zero.
- Performance optimization: A slow website can be a major turn-off for visitors. We ensure that your website loads quickly and runs smoothly, so your visitors have a positive experience.
- Daily Cloud Backups: We back up your website daily (Hourly backups for e-commerce websites) so that if anything happens, we can always restore it to its last working version.
With our website maintenance package, you can sit back, relax, and focus on growing your business while we take care of the technical back-end work. Our goal is to ensure that your website is always running at its best, so you can focus on what you do best – running your business.
Don't wait any longer – sign up for our website maintenance services today and enjoy the peace of mind that comes with knowing your website is in good hands. P.S: This service covers WordPress websites only.
Standard
Set-it-and-forget-it care- WordPress core, * themes & plugins - weekly updates
- Security patches updated as soon as they are tested/stable
- Divi license included at no-extra cost
- Automatic problem solving and "Plumbing" adjustments - as needed
- 24/7 security monitoring & hardening
- Vulnerability patching - as soon as a stable update becomes available
- Anti-spam (against bots using your forms and leaving comments)
- Daily cloud backups, tested periodically
- 24/7 Uptime monitoring
- Support billed at the special reduced hourly rate
- Also available billed annually: $900/yr (save $108)
- Annual plans include one time website speed optimization (worth $200)
- p.s: Not suitable for e-commerce, membership or a courses/events sites, for that you need the advanced plan.
Advanced
Maintenance plus a helping hand- Everything in Standard
- Hourly cloud backups (for e-commerce & transactional sites)
- 45 minutes/month included support*
- Extra hours billed at the special reduced hourly rate
- Priority support / handling for emergencies
- Monthly performance report
- This is the plan for e-commerce, membership or courses/events and transactional sites
- Billed monthly only, annual billing not available online (but can be arranged)
No contracts on monthly billing. Cancel anytime, * In "Advanced" the included 45 minutes of support resets monthly
and doesn't carry over to next months - if not used.
If your website uses any premium themes or plugins, it is your responsibility to have a valid license so we can get the updates
if you are using Divi as your theme, we'll cover that license for you at no extra cost.
Reliable Performance for your Business Growth
Maintenance matters most exactly when you can least afford downtime, during a launch, a sale, or a traffic spike.
Disclaimer:
No plan can make a website 100% secure at ALL times, some aspects of online security will be out of your control and ours too, hacks and attacks are a modern-day reality, our aim is to make them fail and we have been quite successful at it in the past 10 years.
We also have a lot of experience recovering websites that have similar problems.
Proactive fixing
Most maintenance plans are reactive; they wait for something to break first. Ours prevents your website from breaking!
What "Reactive" Looks Like
✕ Updates pile up for months, quietly creating vulnerabilities
✕ Backups exist but are never tested, until you need one
✕ You find out your site is down from a customer, not from us
✕ Malware sits undetected for weeks before anyone notices
What We Actually Do
✓ Updates applied on a weekly schedule, tested before going live
✓ Backups restored monthly in a sandbox to confirm they work
✓ 24/7 uptime and malware monitoring, we usually call you first
✓ Security hardened from day one, not after an incident
Built By Someone Who Knows Website plumbing inside out!
Amr Selim, A.K.A Amr The Internet Guy, founder of HumanTalents Tech, brings 20+ years of technology and customer success experience, including leading teams and digital transformation initiatives at XpertLearning and LMRA before founding HumanTalents in Canada.
✓ CIW (Certified Internet Webmaster) certified, web designer, web mastery instructor, and e-commerce consultant
✓ Specializes in the complex backend infrastructure of websites, DNS, email, hosting, security, often described as "website plumbing"
✓ UpCity Local Excellence and Best of BC award winner (2022 & 2023)
✓ 40+ five-star client reviews and going
Recover & Fix a hacked or an infected website
We can help you return your "hacked" or malware infected WordPress website to NORMAL and bring it back to life "clean and performing"
If your website WAS hacked or is currently down - for any reason - Contact us and we will help you ASAP, You don't need to have a maintenance plan to use this service, it will be as per our standard hourly rate.
No more back-end Headache
Website Updating & Optimization
Website Protection & Security
Daily Cloud Backups
as a bonus
Annual Plans get a complimentary Website optimization (Worth $200)
There are roughly
30,000 websites
hacked or infected with malware every day! Sophos Labs estimate, widely cited by Forbes and security researchers.
The reality is harsh!
These attacks are often targeted at small businesses because they have little to no security protocols.
Attack effects vary from slowing your loading time (visitors are known to quit pages if they take longer than 5 seconds to load) or taking it offline altogether, to changing the information on your pages to spam visitors or infect their browsers with malware and get you on the Spammers Blacklist. Either way, the damage ranges from lost business, tarnished reputation & brand, to a potential law-suit for damages!
FAQ
Frequently Asked Questions
What if I have multiple sites?
We have special packages for those who have more than one website if you have 2 to 5 sites or more than 5 contacts us for a personalized proposal.
If you are a Graphic or Web designer looking to offer added value to your clients, we can do that for you as a “White-Label” – where we act as your business associates and the work will be done & delivered under your company’s brand.
What is your refund policy?
Our website maintenance plans are on a “month-to-month” basis and there are no contracts, you can start at any time and cancel when you feel like it – no questions asked! If you cancel in the middle of the 30 days billing cycle, your account and service will remain active until the end of the 30 days cycle then get canceled.
Due to the “digital service” nature of this product, we do not offer refunds on the month-to-month plans, the only refund is for those who pay annually – if they chose to cancel within 12 months of signing-up they will get a “pro-rated” refund on cancellation for the unused period.
How does it work?
Once you complete our sign-up process you will be presented with the instructions (you should also receive an e-mail with the same information) – Generally, we will need you to provide us with the website url as well as the WordPress main Administrator credentials. In most cases, this will be sufficient for us to start the service. We may also need a login to your hosting account (or cpanel) to tighten up security and properly configure our backup services, Once we have those credentials we will take it from there. No need to worry about anything else.
Why do I need a plan when I can update WordPress myself?
One of the best features of WordPress is its ease of use and quick “learnability”, this makes it easier for many to update and upgrade their WordPress website themselves, however, with frequent updates to the framework as well as the Themes and Plugins some updates can often break or slow down your website, that’s why you need an experienced and professional person to do it safely, ensuring everything will run as good as intended, someone who can fix things for you when they go wrong, or roll-back and restore from backups – if the problem isn’t fixable.
If I am on your Maintenance plan does that mean my site will never be attacked?
As we mentioned in our disclaimer no plan can make a website 100% secure, some aspects of online security will be out of your control and ours, hacks and attacks happen all the time, our aim is to make them fail!
Here’s what we can do: “we’ll work on your website and perform all the standard security tweaks according to the industry’s best practices every month, we will also apply all the required patches and updates to WordPress and to your Themes & Plugins weekly. We will install a good firewall and auto scan + monitor your website on a daily basis and we will take swift actions to neutralize any known or discovered threats. We will also protect your site from spam comments and optimize it (tune it) for performance. This ensures that your site is in pretty good shape and remains in a top functional condition.
You are a Canadian company, why are you charging in USD?
We serve clients around the world and find it easier to use US Dollars as the main currency, but if you are a Canadian business we'll be happy to invoice you in CAD. Just email us before you subscribe and we'll set it up for you.
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Absolutely great experience with Amr! One of my client's websites was down and I did not have the time or mental energy to figure out the problem. One message to Amr and he got the site back online and did a thorough job to boot. I highly recommend!!!
Steve Schramm, CEO of NorthMac Services
